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FAQ

Frequently asked questions

We’ve answered the most common questions about installing, using, and recommending dingz for your projects.

Still have questions? Contact our support team or browse our documentation!

Is there any detailed installation guide?

A detailed manual for the installation can be found here.

Does dingz have any API?

Yes, dingz can be accessed via a REST API, documentation on https://api.dingz.ch

What to do if dingz does not work?

If your dingz switch does not work, the following measures are possible:

1) Turn your dingz switch OFF and ON again

2) Perform a factory reset (the connection to the WiFi is lost and your dingz switch has to be reconfigured)

How can I load the dingz standard configuration?

Press and hold both diagonal buttons 1 and 4 simultaneously for 10 seconds. The LED flashes 5x alternately white/red – this resets the settings of the dingz switch to the standard configuration. The connection to the WiFi is not lost.

How can I program Philips Hue and Sonos?

Sonos & Phillips Hue must be set up first. Select “Sonos & Hue” in the top left menu and search for Sonos devices or authorize the Phillips Hue Bridge for dingz. You need to be on the same Wi-Fi network.

Is it possible to downgrade the dingz FW?

No, an update of the dingz FW cannot be undone for security reasons.

How can I update the FW of dingz?

If a new FW version is available for dingz, it will be displayed in the dingz app. You can then choose yourself on which dingz the new FW version should be installed.