Support
Frequently asked questions
A detailed manual for the installation can be found here.
Yes, dingz can be accessed via a REST API, documentation on https://api.dingz.ch
If your dingz switch does not work, the following measures are possible:
1) Turn your dingz switch OFF and ON again
2) Perform a factory reset (the connection to the WiFi is lost and your dingz switch has to be reconfigured)
Press and hold both diagonal buttons 1 and 4 simultaneously for 10 seconds. The LED flashes 5x alternately white/red – this resets the settings of the dingz switch to the standard configuration. The connection to the WiFi is not lost.
Sonos & Phillips Hue must be set up first. Select “Sonos & Hue” in the top left menu and search for Sonos devices or authorize the Phillips Hue Bridge for dingz. You need to be on the same Wi-Fi network.
No, an update of the dingz FW cannot be undone for security reasons.
If a new FW version is available for dingz, it will be displayed in the dingz app. You can then choose yourself on which dingz the new FW version should be installed.